Help Center

Docs for hosted TvRMM customers.

Use this help section for SaaS onboarding, platform fit, agent installation, tenant administration, troubleshooting, release notes, and feature-request guidance.

Getting started

Create or join a tenant, confirm your role, add organizations, and enroll the first endpoint from the portal.

Platform support

Understand the supported Windows, macOS, FreeBSD, Linux, firewall, NAS, and homelab endpoint lanes.

Agent installation

Install supported Windows, macOS, FreeBSD, Linux, appliance, Proxmox VE, or Unraid agents using the portal bootstrap command for the selected organization.

Troubleshooting

Work through missing check-ins, enrollment failures, platform mismatch, host-observed guests, patch scans, and role-gated actions.

Tenant administration

Manage users, role scope, organizations, operating-as caps, tenant export, and deletion requests with the right authority.

Release notes

Follow public product-site changes, hosted SaaS feature surfaces, and development notes that affect customer-facing expectations.

Feature requests

Learn what to include when submitting feature requests and where authenticated customers should send product feedback.

Support wording matters

TvRMM separates direct-agent operations, host-observed homelab inventory, appliance authority, and distribution-specific behavior. When a feature depends on the endpoint operating system, package manager, appliance, or host authority, the help pages call that out rather than implying full parity.