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Acceptable Use Policy

Last updated: June 24, 2026

TvRMM manages real endpoints. This policy exists to protect customers, third parties, networks, and the service.

Customer-centric rule​

Use TvRMM only for systems and users you are authorized to manage. If an action would be abusive, unlawful, deceptive, or unsafe outside TvRMM, it is also prohibited through TvRMM.

Prohibited use​

Customers may not use TvRMM to:

  • access, monitor, control, scan, modify, or disrupt systems without authorization;
  • distribute malware, spyware, credential stealers, persistence tooling, botnet tooling, ransomware, cryptominers, or destructive scripts;
  • exfiltrate data from systems or users without authorization;
  • bypass security controls, licensing systems, access controls, or usage limits;
  • attack, overload, scrape, probe, spam, or disrupt TvRMM, customers, or third-party services;
  • send spam, phishing, fraudulent, deceptive, or unwanted messages;
  • collect sensitive personal information without a lawful basis;
  • process payment card data, protected health information, government identifiers, children's data, or other highly regulated data unless TvRMM has expressly agreed in writing;
  • violate export control, sanctions, privacy, employment, surveillance, or computer misuse laws;
  • resell, sublicense, or provide service-bureau access unless the account plan or written agreement allows it;
  • hide customer identity, billing responsibility, tenant ownership, or endpoint authority;
  • interfere with security monitoring, logging, billing, license checks, support review, or incident response.

Endpoint and user notice​

Customers are responsible for providing any employee, contractor, client, or end-user notices and consents required for endpoint monitoring, scripts, terminal sessions, log collection, remote access, patching, rebooting, inventory, and support workflows.

Scripts and commands​

Customers are responsible for the content and effect of scripts, terminal commands, patch approvals, reboot instructions, cleanup actions, and remote access sessions. Test high-risk changes first, use least privilege where possible, and do not run destructive commands unless intended and authorized.

Platform and payment restrictions​

Third-party providers, including payment processors and infrastructure providers, may impose additional restrictions. TvRMM may enforce those restrictions when required to keep the service available.

Enforcement​

TvRMM may suspend accounts, tenants, users, access tokens, agents, commands, scripts, sessions, billing actions, or access if needed to stop abuse, protect systems, preserve evidence, comply with law, or protect service integrity.

Where practical and safe, TvRMM will prefer scoped restrictions and customer notice over broad termination. Severe abuse may require immediate action without advance notice.

Reporting abuse​

Use the contact form to report suspected abuse, unauthorized access, fraud, or unsafe use of TvRMM.