Pricing that can be explained from the agent ledger.
TvRMM charges for active real agents, credits unused minimum payments back to the account, includes self-service agent limits to protect billing, and makes stale offline devices stop billing automatically.
How billing works
TvRMM bills monthly based on active agents. During the month, daily prorated true-ups track agent-count changes: added agents are prorated, removed agents become account credit, and the prior month's usage change appears as a separate true-up or credit on the next invoice. Guest inventory rows, deleted agents, archived agents, and stale 30-day-offline agents are excluded from active-agent billing.
The minimum is not a setup fee.
The first payment is $2.50 because tiny card charges are not practical to process. That payment becomes account credit toward actual usage. If usage is lower than $2.50, the unused amount stays on the account and pays for future service.
Offline devices age out of billing.
Agents become auto non-billable after 30 days offline. This protects customers from stale, duplicate, retired, or forgotten installs staying on the bill forever.
Self-service agent limits.
Tenant owners can set agent limits to protect billing. Cleanup, uninstall, export, delete, and security work remain available for existing endpoints.
Promotion codes and included agents.
Authorized tenant owners and admins can redeem eligible campaign codes after signup where the portal exposes promotion controls. The active Reddit subscriber campaign adds 10 included agents per valid redemption, is fully stackable, and has no scheduled expiration for redemption or the redeemed benefit. Removal or revocation remains available. See promotion-code guidance.
Cancellation has a wind-down period.
Cancel from the billing page at any time, receive prorated refund handling for unused paid time, then keep 30 days of free wind-down access to export data, retrieve logs, uninstall agents, and migrate safely.
Legal terms match the billing promise.
The billing policy documents account credit, stale-agent exclusion, Stripe billing flow, refund review, and wind-down access in customer-facing terms.