Pricing that can be explained from the agent ledger.
TvRMM charges for active real agents, credits unused minimum payments back to the account, includes self-service agent limits to protect billing, and makes stale offline devices stop billing automatically.
How billing works
TvRMM bills monthly based on active agents. During the month, daily prorated true-ups track agent-count changes: added agents are prorated, removed agents become account credit, and the prior month's usage change appears as a separate true-up or credit on the next invoice. Guest inventory rows, deleted agents, archived agents, and stale 30-day-offline agents are excluded from active-agent billing.
The minimum is not a setup fee.
The first payment is $2.50 because tiny card charges are not practical to process. That payment becomes account credit toward actual usage. If usage is lower than $2.50, the unused amount stays on the account and pays for future service.
Offline devices age out of billing.
Agents become auto non-billable after 30 days offline. This protects customers from stale, duplicate, retired, or forgotten installs staying on the bill forever.
Self-service agent limits.
Tenant owners can set agent limits to protect billing. Cleanup, uninstall, export, delete, and security work remain available for existing endpoints.
Cancellation has a wind-down period.
Cancel from the billing page at any time, receive prorated refund handling for unused paid time, then keep 30 days of free wind-down access to export data, retrieve logs, uninstall agents, and migrate safely.
Legal terms match the billing promise.
The billing policy documents account credit, stale-agent exclusion, Stripe billing flow, refund review, and wind-down access in customer-facing terms.