Terms of Service
The customer agreement for using hosted TvRMM, including account authority, service rules, liability limits, and termination.
Policies written for customers, not traps.
These documents are the legal and operational guardrails for hosted TvRMM. They are written to protect the service while preserving the product stance: fair billing, exportable data, no silent vendor access, and safe offboarding.
Privacy Policy
What personal information TvRMM collects, why it is used, how it is shared, and how customers can exercise privacy rights.
Data Processing Addendum
Processor terms for customer endpoint, tenant, user, billing, support, and operational data processed by TvRMM.
Acceptable Use Policy
Rules that keep the service usable, lawful, and safe for customers, endpoints, networks, and third parties.
Billing, Refund, and Cancellation Policy
The hosted billing model, account credit, stale-agent exclusion, refunds, and safe wind-down access.
Support and Availability Policy
Support scope, response targets, maintenance, incidents, and the no-silent-access support model.
Security and Responsible Disclosure Policy
Security commitments, customer responsibilities, vulnerability reporting, and research boundaries.
Data Retention and Deletion Policy
How TvRMM retains, exports, deletes, and legally preserves customer and operational records.
Subprocessor List
The infrastructure, payment, email, analytics, and operations providers that may support TvRMM.
Cookie Policy
How the product site and portal use essential cookies, billing-provider cookies, and privacy-preserving analytics.